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Help centre · Everyone

Reports, proof and disputes

Understand delivery figures and ask for a review with evidence.

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Read your reports

  1. An impression is a recorded ad display. A click is a recorded click on the ad. Neither guarantees a lead or sale.
  2. Diretsa’s ad server counts impressions and clicks for websites and newsletters. Follow Results for delivery by placement.
  3. For publisher-run media, proof may be a play log, as-run log, tear sheet, photos or a platform report.

Ask for a review

  1. Reports may be delayed or corrected.
  2. Dispute within 30 days from the booking. Explain what is wrong and include the evidence you have. Diretsa decides on the evidence.

Was something unclear? Email support@diretsa.com.